For assistance with your Whirlpool product please contact us via any of the methods below:

For all Sales Enquiries please call 0800 442 585 and our friendly Sales Staff will be happy to assist you. For any Warranty Service Enquiries please call 0800 555 033 and our customer service representatives will assist you and if necessary book a technician to attend to your appliance as soon as possible.

For any Out Of Warranty Service or Spare Parts enquiries, locate your nearest authorised service agent here.

By Email

You can send us your enquiry by using the e-mail form below.

Phone Enquiries

Before you call please have the following details ready to speed up the process:

  • Invoice Receipt
  • Model number of the appliance (in a sticker on the appliance)

You can download a copy of our current warranty card here

Opening Hours

Customer Service:
Monday to Friday : 9.00 am to 5.00 pm NZST
Saturday and Sunday : Closed

Spare Parts
Monday to Friday : 9.00 am to 5.00 pm NZST
Saturday and Sunday : Closed

Case Management
Monday to Friday : 9.00 am to 5.00 pm NZST
Saturday and Sunday : Closed

Product Registration
24 hours/day, 7 days/week online

Monday to Friday 8.30am – 5.00pm

Write to us at:

Whirlpool (Australia) Pty Ltd 
Locked Bag 6001
Forest Hill Post Office 
VIC 3131
AUSTRALIA

Out of warranty service & parts

For any Out Of Warranty Service or Spare Parts enquiries, locate your nearest authorised service agent here.