For assistance with your Whirlpool product please contact us via any of the methods below:
For all Sales Enquiries please call +64 9 306 1020 and our friendly Sales Staff will be happy to assist you. For any Warranty Service Enquiries please call +64 9 306 1020 and our customer service representatives will assist you and if necessary book a technician to attend to your appliance as soon as possible.
By Email
You can send us your enquiry by using the e-mail form below or at sales@aristonappliances.co.nz.
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Phone Enquiries
Before you call please have the following details ready to speed up the process:
- Invoice Receipt
- Model number of the appliance (in a sticker on the appliance)
Call us on +64 9 306 1020
You can download a copy of our current warranty card here

Opening Hours
Customer Service:
Monday to Friday : 9.00 am to 5.00 pm NZST
Saturday and Sunday : Closed
Spare Parts
Monday to Friday : 9.00 am to 5.00 pm NZST
Saturday and Sunday : Closed
Case Management
Monday to Friday : 9.00 am to 5.00 pm NZST
Saturday and Sunday : Closed
Product Registration
24 hours/day, 7 days/week online
Monday to Friday 8.30am – 5.00pm

Write to us at:
Whirlpool (Australia) Pty Ltd
1a Howe Street,Newton
Auckland, 1145 NZ

Out of warranty service & parts
For any Out Of Warranty Service or Spare Parts enquiries, locate your nearest authorised service agent here.